Privacy Policy
Last revised: June 18, 2026
This Privacy Policy describes how Floodline Restoration Co. handles the personal information of people who visit waterdamagegreatneckplaza.com or submit service requests through it. Anyone who uses the site or sends in a request is agreeing to the practices described here.
Floodline Restoration Co. is a home-service marketing and referral operation. When someone asks about a home-service job through this site, that request is forwarded to an independent local business that will actually handle the work. Floodline Restoration Co. does not send out crews, employ technicians, or manage any work on a customer’s property.
1. Information Floodline Restoration Co. Collects
When a visitor fills out a quote form, starts a chat session, or calls the number on the site, Floodline Restoration Co. receives information that typically includes a project description, the address where work is needed, a name, a phone number, and an email address. The exact details collected depend on the type of request and what is entered.
On top of that, the site collects basic technical information automatically - things like which pages were viewed during a visit, the type of browser and device used, approximate location inferred from an IP address, and how the visitor arrived at the site (for example, through a search engine or an advertisement). This technical data is gathered through standard web technologies and analytics tools.
2. Analytics and Advertising Data
Floodline Restoration Co. uses tools that track how visitors move through the site and which advertising channels bring the most traffic. The outputs of that tracking are combined into aggregate statistics - totals, percentages, trend lines - that describe site behavior without pointing to any specific person.
De-identified and aggregated data of that kind is used internally to improve the site and measure ad performance, and it is not sold to outside parties. That limitation, however, applies only to aggregate or de-identified statistics; it does not extend to personal information that visitors submit through the site, which is treated as described in the Sharing and State Rights sections below.
3. Visitor Choices
Visitors have several options regarding the information Floodline Restoration Co. holds about them.
- Text messages: Reply STOP to any text from Floodline Restoration Co. to stop receiving texts. Opting out of texts does not automatically end other types of contact about an open service request.
- See what is on file: A visitor can ask what personal information Floodline Restoration Co. has collected by reaching out through the contact page.
- Request deletion: If a visitor wants their information removed, they can make that request through the contact page at https://waterdamagegreatneckplaza.com/contact-us/. Floodline Restoration Co. will honor deletion requests to the extent the applicable law requires and the information has not already been forwarded to a partner business.
4. How Information Is Protected
Floodline Restoration Co. uses reasonable, industry-standard measures to protect the personal information collected through this site - including technical safeguards and access controls suited to the sensitivity of the data and the scale of the operation.
That said, no method of storing or transmitting information over the internet is completely secure. Floodline Restoration Co. cannot promise that data will never be accessed, disclosed, or altered by an unauthorized party, and visitors use the site and share their information with that understanding.
5. State Privacy Rights
People who live in California, Virginia, Colorado, Connecticut, or Utah - and residents of other states that have enacted comparable consumer privacy legislation - have specific rights regarding their personal information. Those rights are described below.
- Access and Knowledge: The right to find out what categories and specific pieces of personal information have been collected, and to learn who received that information.
- Correction: The right to ask that inaccurate information be corrected.
- Deletion: The right to request that personal information be deleted, subject to certain legal exceptions.
- Portability: The right to receive a copy of the personal information in a portable, usable format.
- Opt Out of Sale or Sharing: The right to opt out of the sale or sharing of personal information, and of targeted advertising or profiling based on it.
Important notice about how this site works: When a visitor submits a service request, the contact details and project information in that request are passed along to the independent businesses that will respond to and handle it. Under some of the state privacy laws listed above, that transfer may qualify as a “sale” or a “share” of personal information. Visitors who do not wish to have their information passed on in that way should not submit a request through this site. Anyone who has already submitted a request and wants to opt out or withdraw their information should reach Floodline Restoration Co. through the contact page - that is the mechanism for exercising the opt-out right, as there is no on-site toggle or cookie preference center for this purpose.
How to make a request: Submit any access, correction, deletion, portability, or opt-out request through https://waterdamagegreatneckplaza.com/contact-us/. An authorized agent may act on a consumer’s behalf, but will need to provide documentation confirming that authorization. Floodline Restoration Co. may ask a requester to verify their identity before the request is processed. Responses will be provided within the time period the applicable state law specifies.
Appeals: If Floodline Restoration Co. declines to act on a request, the consumer will receive an explanation. To appeal that decision, the consumer may reply to the response they receive or contact Floodline Restoration Co. again through the contact page. Floodline Restoration Co. will notify the consumer of the outcome of the appeal.
Non-discrimination: Exercising any of these privacy rights will not result in being denied access to this site, being charged a higher price, or receiving a reduced level of service. Floodline Restoration Co. does not penalize anyone for asking about or invoking their privacy rights.
6. Consent to Contact
By submitting a form on this site, starting a chat, or otherwise sending information to Floodline Restoration Co., a visitor is doing two things at once. First, the visitor is authorizing Floodline Restoration Co. to forward that information to the business or businesses that will respond to the request - that transfer is what makes the referral process work. Second, the visitor is agreeing to be contacted by phone call, text message, or email regarding the request, both by Floodline Restoration Co. and by whichever business takes on the job.
Agreeing to receive calls or texts is not a condition of purchasing any service. Visitors are under no obligation to consent to that contact in order to obtain a quote or have work performed.
7. Who Receives Personal Information
The core purpose of this site is to connect people who need home-service work done with the local companies equipped to do it. To make that connection, the name, phone number, email address, service location, and project details a visitor submits are delivered to the licensed contractors, tradespeople, or service companies that will field the inquiry, provide a quote, and carry out the requested work.
Those businesses are not part of Floodline Restoration Co.. They function entirely on their own, set their own prices, employ their own workers, and make their own decisions about how to handle a job. Once a visitor’s information reaches one of them, that business may reach out directly to schedule an estimate or ask follow-up questions.
Floodline Restoration Co. may also share information with vendors that help operate the site - analytics providers, hosting services, call-management systems - and with affiliated brands under the same ownership, as described in the Affiliates section below.
8. Text Message (SMS) Disclosure
Submitting a request through this site may result in text messages from two sources: Floodline Restoration Co. itself, and the independent business or professional that picks up and handles the request.
By submitting a request, a visitor is consenting to receive calls and text messages that may be placed using an automatic telephone dialing system, an autodialer, or a prerecorded or artificial voice. That consent covers both Floodline Restoration Co. and the partner business assigned to the request.
Consent to receive calls or texts is not required in order to purchase any goods or services - it is simply an acknowledgment that this type of outreach may occur in connection with the request.
How often messages arrive depends on the nature of the request and how the assigned business chooses to follow up; there is no fixed message frequency. Standard message and data rates charged by a visitor’s wireless carrier may apply to any texts received or sent.
To stop receiving text messages, reply STOP to any message. For help, reply HELP. Note that opting out of texts will not automatically halt other forms of contact - such as calls or emails - about a request that is still open, unless the visitor specifically asks for all contact to stop. Opt-out requests and questions about messaging can also be sent through https://waterdamagegreatneckplaza.com/contact-us/.
9. Affiliated Brands and Shared Vendors
Floodline Restoration Co. is one of several home-service websites and brands that operate under the same ownership and management structure. That group of affiliated brands shares certain operational infrastructure: the same call-answering services, customer relationship and scheduling systems, web hosting environment, and marketing technology may be used across more than one brand.
Because requests sometimes span trade categories or geographic areas that are better served by a related brand, personal information may be routed among those affiliated brands and the vendors they share in common. This can also happen for support functions like billing, fraud detection, and service quality reviews.
Any affiliated brand or shared vendor that receives personal information in this way is expected to treat it under this Privacy Policy or a materially equivalent one. The intent is that information flows within the family of related brands without losing the protections described here.
10. Contact and Privacy Requests
Questions about this Privacy Policy, or requests to exercise any of the rights described in it, should be directed to Floodline Restoration Co. through the contact page at https://waterdamagegreatneckplaza.com/contact-us/. That page is the appropriate channel for opt-out requests, deletion requests, questions about what information is on file, and any other privacy-related inquiry.
This policy was last updated on June 18, 2026. Floodline Restoration Co. may revise it from time to time, and the current version will always be available at waterdamagegreatneckplaza.com.